1.

Q:

How long has your firm been in business?

2.

Q:

Do you have a business office open to the public?

3.

Q:

Who would our photo chairperson be dealing directly with?

4.

Q:

What percentage of your business is sports photography vs. other?

5.

Q:

What developing lab do you use?

6.

Q:

Do you use traditional or digital photography?

7.

Q:

Do you imprint a "Memory Mate"?

8.

Q:

What is RWP's donation program and how does it work?

9.

Q:

When is the donation provided to the organization?

10.

Q:

When will my league portraits be delivered?

11.

Q:

Do you offer a product guarantee? Refunds? Retakes?

12.

Q:

What environment/backdrop do you use for portraits? (Indoor/outdoor)

13.

Q:

Do you require association volunteers for any part of the Photo Day process?

14.

Q:

Who will schedule the photo appointments and how are they run?

15.

Q:

Do you schedule appointments on weekends?

16.

Q:

How are the photo envelopes distributed to coaches/players prior to picture day?

17.

Q:

How are the finished portraits distributed to coaches/players?

18.

Q:

Do you offer a complimentary team portrait to the coach?

19.

Q:

Will you provide a free Memory Mate to all players meeting our Association's criteria for a scholarship?

20.

Q:

Do you shoot pictures in the rain?

21.

Q:

Will you visit each Club location in advance to determine optimal logistics for picture background and flow of team/player traffic?

22.

Q:

Can you provide with a season-end report of what teams were and were not photographed?

23.

Q:

What other services/products do you offer that we may be interested in?

24.

Q:

By what date would you need our commitment and signed contract?

A:

The earlier the better. We request a signed service agreement in place 3 months prior to Photo Day to allow comprehensive detailed planning of your event. Comprehensive planning is a large part of a successful photo day. Although unavoidable at times, rushed planning can make photo day much more difficult than it should be.

25.

Q:

When can I expect to receive products ordered through RWP customer service?