1.

Q:

How long has your firm been in business?

2.

Q:

Do you have a business office open to the public?

3.

Q:

Who would our photo chairperson be dealing directly with?

4.

Q:

What percentage of your business is sports photography vs. other?

5.

Q:

What developing lab do you use?

6.

Q:

Do you use traditional or digital photography?

7.

Q:

Do you imprint a "Memory Mate"?

8.

Q:

What is RWP's donation program and how does it work?

9.

Q:

When is the donation provided to the organization?

10.

Q:

When will my league portraits be delivered?

11.

Q:

Do you offer a product guarantee? Refunds? Retakes?

12.

Q:

What environment/backdrop do you use for portraits? (Indoor/outdoor)

13.

Q:

Do you require association volunteers for any part of the Photo Day process?

14.

Q:

Who will schedule the photo appointments and how are they run?

15.

Q:

Do you schedule appointments on weekends?

16.

Q:

How are the photo envelopes distributed to coaches/players prior to picture day?

17.

Q:

How are the finished portraits distributed to coaches/players?

A:

We currently have two distribution models. 1) RWP distributes the entire associations order to the association Photo Coordinator. The Photo Coordinator is responsible for distributing team portraits to the coaches. 2) RWP will ship directly to each team coach. Coach is then responsible for distributing to their players.

18.

Q:

Do you offer a complimentary team portrait to the coach?

19.

Q:

Will you provide a free Memory Mate to all players meeting our Association's criteria for a scholarship?

20.

Q:

Do you shoot pictures in the rain?

21.

Q:

Will you visit each Club location in advance to determine optimal logistics for picture background and flow of team/player traffic?

22.

Q:

Can you provide with a season-end report of what teams were and were not photographed?

23.

Q:

What other services/products do you offer that we may be interested in?

24.

Q:

By what date would you need our commitment and signed contract?

25.

Q:

When can I expect to receive products ordered through RWP customer service?